Terms of Use

Welcome to To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we can expect from you. Please note that by accessing any area of, you agree to be bound and to abide by these Terms of Use. We strongly advise you to see our full privacy policy.


Order Terms
All prices are in US Dollars. Prices, specifications, and availability may change at any time without notice. After placing an order we will send you an automated email confirmation, but the receipt of a confirmation only means that we have received your order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether. Business days are 9am - 6pm Eastern time, Monday through Friday, excluding holidays.  Other order terms are contained in the FAQ page under the sections headed Pricing and Ordering and Shipping. All orders are subject to these order terms in addition to these Terms of Use.

After an order is placed and files are submitted, files are pre-production sanity-checked by our designers for file format, dimensions and general graphic design guidelines for the display ordered. If an order is canceled after files are submitted but before production is started, everything except for 15% of the product cost, and all of the shipping cost can be returned. After the time you submit graphics files for custom printing and production, production may start immediately and may ship at any time before the production time listed; once production has started an order cannot be canceled, and will be considered a return.  

Materials charge for changing files after production has started
Stopping production after files have been submitted and production has started causes waste of materials. Stopping production within 24 hours of files being submitted incurs a materials charge of 1/2 the print-only value. The print-only value is 1/2 of the total product cost including framework, not including shipping. After 24 hours the materials charge for changing files is the full print-only value.  After an order ships, files cannot be changed. graphics, logos, service marks, and trademarks and its affiliates and subsidiaries may not be used without the prior written consent of or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software, and audio clips; any improvements on, are the exclusive property of and are protected by US and international copyright and other applicable intellectual property laws. All software used on our site is the property of or its software suppliers and is protected by US and international copyright and other applicable intellectual property laws.

We cannot be responsible for lost, delayed or damaged packages. If your package is lost, delayed or damaged by the carrier, you may contact the carrier.

Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using “framing” or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening, or otherwise); reserves the right (but without the obligation or liability) to prohibit or remove any such material.

Title of Products, Documents and Fees to Import
All title of products will be passed to customer when order is dispatched by will deliver the products according to customer’s instructions. For some international shipments you may be required to pay customs and duties, obtain certain license or apply for registration of your purchased products in your own country to receive delivery of your package. The customs charge and/or import regulation is determined completely by the government of your country, and as such we have no control over these costs or regulations. As such, will not pay, nor be held responsible, for such costs or arrange for application of import license. Our displays are shipped from our facility in the PRC, and by continuing with your order you agree to be responsible for any customs or duties incurred as a result of your country’s customs and duties regulations as well as obtaining any import registrations or license required for the products you are purchasing. If the package is rejected by the customs of your home country or otherwise and returned to you will be responsible for the return shipping charges and a re-stocking fee of 15% of the total product purchase price.

The site and its content are provided on an “as is” basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at the site). shall not be liable for the accuracy or fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer, owner, or seller of such products and it is your responsibility to evaluate such information. Although uses reasonable efforts to have the colors of the images of its merchandise displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.  Product sizes, dimensions, weights, shapes, colors and other listed or depicted specifications are approximate.  Products may be improved or modified at anytime without notice and may differ from the pictures. Pictures are for reference only and computer generated images which may differ slightly from the physical product.   

Files submitted by you for print must be print-ready images such as full-sized TIFF or Jpeg.  We do not accept AI, EPS or other descriptions of images.  Files submitted must be to the dimensions indicated for the product, and must be 100% size.  These files serve as your proofs.  Color may vary from monitor to monitor, printer to printer and monitor to printer, and when printed on different materials.  Color matching is not guaranteed.  You should check your own images at full-size before submitting them for print.   Our technicians do their best to match the colors in the file to the final print, however color matching is not guaranteed.  If color matching is important, a hard proof may first be ordered.  This is $100 additional if requested before uploading your files.  After submitting your file and emailing which color is to match which PMS color, a print approximately 3 feet wide with selections on it will be express-pak mailed to you.  This takes about 1-1.5 weeks total to receive.  You will then select which color setting you want, and then production on your order will begin.  This $100 hard proof service includes the printing of the 3 feet wide test print and its shipping, but does not include the product cost or product shipping.

Indemnity and Limitation of Liability
You agree to indemnify, defend, and hold harmless from and against all losses, expenses, damages, and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of this site. You further agree that shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

Force Majeure
We shall not be responsible or liable for any delay of delivery by the carrier caused by reason of Force Majeure.  Force Majeure includes but is not limited to acts of God, riots, strikes, fires, floods, storms, earthquakes, explosions, accidents, or governmental actions or orders.

Links to other sites
Occasionally, may make available a link to a third party’s website. These links will let you leave The linked sites are not under control and is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. is not responsible for webcasting or any other form of transmission received from any linked site. provides the links only as a convenience. does not endorse the site or its use or contents.

Our Privacy Policy
You agree to our use of information about you as described in our privacy policy.

Termination may terminate or suspend your access to all or part of the site, without notice, for any conduct that, in its sole discretion, believes is in violation of any applicable law or is harmful to or a third party.

Notice may deliver notices to you by means of electronic mail, a general notice on or by post. You may give notice to at any time by post to the following address: PO Box 26311, Honolulu, Hawaii, USA.

Modification of Terms
These terms of Use (including the order terms contained in the Help/FAQ page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.

Governing Law
These Terms of Use (including the order terms contained in the Help/FAQ page) shall be governed by and construed in accordance with the laws of Honolulu, Hawaii. You irrevocably agree that the courts of Honolulu, Hawaii shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.

These Terms of Use were last updated on 11 August 2014.